Contact Us
Contact our customer support team regarding baking products, existing orders, shipping questions, return requests or other store-related matters.
Email Support
For an existing order, please include your order number and the email address used when placing the order.
Product or Order Problems
If your inquiry concerns an item that arrived damaged, defective, incorrect, incomplete or materially different from its description, include clear photographs or videos where relevant.
Return Requests
Please contact customer support before returning merchandise. Once the request has been reviewed and approved, we will provide the applicable return instructions and return warehouse address.
Do not automatically send returned merchandise to our business registration address unless customer support specifically instructs you to do so.
Business & Operator Information
Brand Name: SrvBmdb™
Legal Company Name: Xuzhou Misheng Trading Co., Ltd.
Business Address: Room 1-498, No. 30 Machanghu, Tianqi Road, Pailou Subdistrict, Gulou District, Xuzhou, Jiangsu, China
Website: srvbmdb.com
Customer Support Email: service@srvbmdb.com
Customer Service Phone: +86 16695234618
Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM PST
Operator: SrvBmdb™ is owned and operated by Xuzhou Misheng Trading Co., Ltd.